State Farm® Insurance Agent Jana Buckley
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Misty Lyon
April 12, 2025
"Best customer service there is!!!!"
Melissa Hudson
April 11, 2025
"Love all the ladies here , they handle everything adequately, and in a timely manner. Always a phone call away and there to help !"
Tamekia Smith Brown
April 11, 2025
"They are exceptional and very knowledgeable about everything."
Keli Ainsworth
April 11, 2025
"We’ve been with State Farm for years. Everyone is always helpful and willing to help us with our needs!"
Pat Haney
March 26, 2025
"She’s very prompt and helpful with claims."
"Thank you for providing us with your positive feedback. We implement a 1,3, and 5 day follow up system for all claims and we strive to keep our policyholders informed throughout the claims process. "
Kacie Harris
March 13, 2025
"One of the easiest experiences we've had dealing with our insurance. They were great and very easy to work with!"
"Thank you, Kacie, for your kind words. We are very happy that you have found your experience with our office to be very easy and efficient. We have enjoyed servicing your insurance needs!"
Tammy Johnson
March 13, 2025
"Wonderful people. Very pleasant to work with."
"Thank you, Tammy! We are pleased you find our office staff pleasant, and we look forward to continuing our relationship with you!"
Melanie Harris
March 13, 2025
"I recommend State Farm in Hazlehurst to anyone looking for a great insurance provider. They provide excellent customer service and are quick to respond. They have always been easy to work with and helpful when it comes to answering any questions I have had. I would recommend Hazlehurst State Farm for all your insurance needs!"
"Thank you, Melanie, for your thoughtful and valuable feedback. We appreciate you taking your time to provide such generous and complimentary words. We are so pleased you have had a favorable experience with our team, and we look forward to continuing to service your insurance needs!"
paul Logan
February 24, 2025
"Friendly staff and great customer service."
"Thank you, Paul, for sharing your appreciation and satisfaction with our office. We are very grateful for your feedback, and we look forward to continuing to service your insurance needs!"
Autumn Hinton
February 24, 2025
"I love State Farm in Hazelhurst! The workers are very fast and efficient! It is always so welcoming in there and have great prices on insurance! I definitely recommend if you are looking for a good insurance company!"
"Thank you, Autumn, for sharing your kind words and your positive feedback with our office. We are grateful that your experience has been favorable and pleasant. We look forward to a continued relationship and servicing your insurance needs! "
Bryce Prescott
January 30, 2025
"Best insurance agency around !! Such friendly staff. They are always ready to help with whatever questions or concerns you may have !"
Diana Forrest
January 27, 2025
"For several years my auto insurance was with Geico. But, there was no office near by, so all interactions were done by phone. I usually had a long wait before I could talk with someone. That’s when I decided to get a quote from State Farm. Everyone in the office was very friendly and helpful. It’s that way every time I go in there. I’m very glad I switched."
Jamie Forrest
January 27, 2025
"Very friendly and knowledgeable. Resolved my billing issue very fast."
Tina Gustavis
February 15, 2024
"Prompt with retuning calls, prepare the best quotes for customers and friendly."
Victor Williams
January 9, 2024
"Helpful, to the point, quick and easy."
"Thank you, Mr. Williams, for your kind words. We are so glad we could offer prompt assistance! "
Chloe Gordon
January 8, 2024
"Jana and her staff are very helpful and informative. They always help with whatever I need."
"Thank you for your review."
Mandy Forrest
January 8, 2024
"Jana & her staff are wonderful. Very informative and professional. Always greets you with smiling faces"
"Thank you for your review."
Emily Davis
January 8, 2024
"Janas office has great customer service. Her and her staff are always ready to help with anything you need."
"Thank you for your review."
Tammy Kyle
January 5, 2024
"Always friendly, super supportive and helpful!!"
"Thank you, Tammy, for your complimentary review. We are pleased to know that you are happy with our assistance, and we look forward to serving you in the future!"
Kim Reynolds
January 5, 2024
"Jana and her staff really care about their customers, and are always ready to provide great service."
"Thank you for your review."
John KETZEL
April 23, 2023
"Dedicated to her customers"
"Thank you, John, for your great review! We have enjoyed servicing your insurance needs and we look forward to continuing this practice and you remaining our valued customer! "
Alan Kaufman
August 12, 2022
"they never return your phone call, the agent is never in the office and they can not answer the most basic question about insurance coverage"
"Hello Mr. Kaufman. I am very sorry you feel this way. My office tried to answer your question, as it is set forth per our policy guidelines; We are unable to provide anyone with another policyholder's documentation or copy of policy. I am very sorry this request was denied; however, we must remain compliant with all policy guidelines. I, actually, had only one message to return your phone call, in which I did, and was unable to reach anyone at that time. I am in my office every day of the week, unless I am in meetings or scheduled client appts out of office. I will be happy to try to reach you again; If you could so kindly verify the correct phone number, since I have been unsuccessful in reaching anyone. Thank you- Jana Buckley."
Brittany Brown
March 9, 2022
"They moved State Farm in Hazlehurst 3 or 4 times. I don't like the parking lot cause the vehicles gets crammed"
Dee Williams (DJ OR DEE)
September 15, 2021
"Went to see @ our house insurance. Janna wasn't there. I have called several times@ the insurance and she is never returned my calls."
Lois Knight
March 28, 2021
"Although I've never seen Jana personally, her office staff is professional and always accommodating and kind."